Party Packages include a reserved table for you and our guests.

If you’ve opted for a DIY Party, tables can not be reserved. It is first in, best dressed. You’re welcome to BYO tables, chairs, picnic blankets etc.
Decorations are encouraged! :)

TreeClimb operates a strict no refund policy.
As long as we are provided with at least 48 hours notice, we’re happy to credit you or reschedule you for another time. Notice within 48 hours is up to managers discretion.

Credits can be used in the cafe on the day or saved towards a climb at a later date.

IMPORTANT: If you have booked a Party Package.
There is a minimum number of climbers required; changes within won't be credited. If you wish to credit any climbers over the minimum, 48 hours notice is required.

Cancellation of add-ons, requires 7 days notice and will be credited.

All payments are non-refundable.

Party Packages have a strict minimum number of climbers.
If you’re unable to find enough climbers to meet the minimum, you will have to opt for a DIY option. 😊

Brilliant! You can send them through here.

TreeClimb has always offered the flexibility of DIY parties and they’re not going anywhere!
DIY parties are perfect for your smaller parties or if you wish for a little more flexibility. You’re unable to reserve a table, however, we have plenty around our venues that you’re welcome to utilise or you can BYO trestle tables and picnic blankets.

In May, 2024 we introduced Party Packages. This option has a minimum number of climbers and will be suited to your larger groups of 8 or 10 plus climbers.
This option also secures you a table and gives you access to party package exclusive add-ons. So for the parents who want to less to think about, this option is for you!

For groups of 1 - 15 climbers we require full payment at time of making your booking. Groups of 16 or more are able to make a deposit with final numbers and payment due the week before their climb.

We always encourage booking for the maximum number of climbers as it is a lot easier to reduce numbers than it is to increase closer to the date.

Your height determines what course is best suited to you. Check out the information on the courses below to find out what adventure is best suited.

Kids Course | Both Venues.

For the littlies 100cm or taller, you’ll be booking them on the Kids Course.

Remember, adults are unable to climb the Kids Course, you’ll be supporting your brave little climbers from the ground.

Grand Course | Both Venues.

For our not so little climbers, 135cm or taller, the Grand Course is for you! This Course is perfect for our teens and adults.

Nets Adventure | Kuitpo Only.

Out Nets Course is perfect for our littlest adventurers who aren’t quite tall enough for our Kids Course OR for those who want to add a little more to their TreeClimb experience! Recommended but not restricted to ages 2 – 10 years old.

Children 6 years and under must have an adult on the Nets Course.

1 adult to a maximum of 2 kids.

Children 7 years and older are able to climb with an adult present in venue (they do not have to be in the net).

1 adult to a maximum of 4 kids.

Family Experience | Kuitpo Only.

For the experienced Kids Course climbers, not quite tall enough for the Grand Course but ready to give it a go, try out our highly requested Family Experience.

Specifically designed for adventurous littlies. Children must be at least 125cm and must be climbing with an adult at least 18 years or older.

You absolutely can, please just make sure you have what you need to keep your items hot/cold as we can not hold your food and drinks for you.

Brilliant!

Group sizes of 15 and under are more than welcome to book online.

We would love a courtesy email informing us of the following information.

- Date and time booked.

- The booking name/ birthday persons name.

- Any extra information you’d like to share. Are you ordering food on the day? Are you bringing your own food, drinks? Will there be any decorations, presentations etc. before or after your climb?

We sure do!
At time of booking you can add an “Birthday Party Organiser Pack” for just $10.
An organiser pack provides you with as many invites as you require, along with coffee card valid for 2 x regular coffee’s.
Once you’ve made your booking be sure to call or email us and let us know how many invites you require.

Alternatively, you can download our invitation and print it yourself for free below.
Please note, “climb time” is referring to your session time.
Arrival time should always be AT LEAST 15 - 20 minutes before your booked time.